United American Core Values  

Organizations are defined by their values. In business, the ability to translate principle into practice is the measure of success. In 1947, United American Insurance Company established an organization based on four core values: stability, service, quality, and commitment. Today, United American Insurance continues to evolve but remains defined by these principles set more than a half century past. It is by honoring our foundation that United American also forges our future and continue to ensure our success.

Stability is an absolute essential in insurance. When selecting an insurance provider, customers want a company they can depend upon to pay claims. Clients invest in a policy and expect that policy to perform when needed. United American has often said it is the company that does what it says it will do. For more than a half century, United American Insurance has been meeting the individual insurance needs of its customers. For more than 30 consecutive years, United American Insurance Company has earned the A+ (Superior) Financial Strength Rating from A.M. Best Company (rating as of 6/08). We are also rated AA- "Very Strong" for Financial Strength by Standard & Poor's (as of 11/07)..

Service is often the distinction between a good and a great company. A great company goes the extra mile to not just sell a product, but to establish a relationship with the customer. At United American, we believe we are a great company, and at United American we continuously strive to deliver superior service and customer convenience.

Customers, who subscribe to UA Partners, our optional, noninsurance discount health services program are provided with the peace of mind that their claims will be delivered to United American Insurance electronically by our "Automatic" Claims Filing©(ACF) system - without paperwork or hassles.

Our 2007 Performance Record* speaks for itself:
Total Claim Transactions	6,246,456
Medicare Supplement Checks Issued	2,550,548
Policies Issued	151,231
Customer Calls Serviced	2,012,150
Turnaround Times:
>  Medicare Supplement Claims Processed	4.11 calendar days
>  Medicare Supplement Policies Issued	8.6 calendar days
>  All Policies Issued	10.1 calendar days
*Based on Company statistics.

Quality

Quality is an investment in the future. Clients choose quality when they intend to keep a product for a long time. United American Insurance Company will never compromise product integrity for the benefit of price. United American has always operated on the premise that policyholders want quality and value, and when they buy United American, they get both. United American Insurance Company offers a diverse portfolio of top products designed to meet the needs of our clients both now and in the years to come. United American offers individual, supplemental Health, Life, Medicare Supplements, and Annuity products, and we also offer products to the worksite arena (Policy Forms), all of which feature:

>  Guaranteed Renewability. United American Insurance policies can never be canceled or nonrenewed as long as premiums are paid on time.

>  Flexible Benefits. United American Insurance policies are designed to provide basic protection for individuals and families or serve as a supplement to existing coverage. You choose the benefits and amounts of coverage which are right for you. These can be adjusted as your life and needs change.

>  Freedom of Choice. United American policyholders are free to visit any doctor or hospital they wish. Our customers are not restricted to a network or list of providers.

>  Portability. United American's plans are all individually written, so our policies go where you do. Though you may move to a different state or change jobs, United American Insurance Company's benefits remain the same. For Medicare Supplement policyholders, your policy is still accepted wherever Medicare coverage continues to be available.

Commitment

The essence of commitment is vision. It is the ability to capitalize on experience and create a path into the future. At United American, every decision is made based on what is best for the customer, the Agent, and the company. United American Insurance's leadership is committed to our market and to remaining a safeguard our policyholders can count on for years to come.

As a Company, we have seen some big changes, and I'm sure there are more to come. Our policyholders can rest assured that UA is with them for the long haul. Whatever the future may hold, United American will be there.
Vern D. Herbel
CEO, United American Insurance Company

These policies have some limitations and exclusions and benefits may vary by state. Consult your United American Agent for full plan benefits and explanations. United American Insurance Company is not associated with Medicare, Social Security or any other governmental agency.